Clive Mills serves as the nonpermanent labor manager for Transport for London (TFL), a role that he’s held for four years. TFL is the third largest employer in London, and its contingent worker program currently employs approximately 1,400 workers, covering all areas of business in transport, including professional, engineering and IT services.

For Mills, one of the greatest challenges — and subsequently his proudest achievement — has been the implementation of IR35. Navigating uncharted territory, Mills worked closely with the senior executive team, created a proposal for mitigating risk, and met with managers across the business to provide instruction.

“I’m really proud of the fact that we had really good partnerships with our agencies, to be able to carry out the testing and convert workers where necessary, and by the sixth of April 2017 we delivered all of that testing and retained the vast majority of our workers,” Mills says. Now, Mills is sharing what he learned with the market, demystifying IR35 for various private sector organizations set to implement the legislation in April 2020.

There are exciting times ahead for TFL’s contingent labor program. TFL is currently tendering for an MSP service across the Greater London Authority, including the London Fire Brigade and Metropolitan Police, which is set to launch in 2020.